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Submit an Example

Email Creatives (Automated)

  • B2C, Retail / Ecommerce
  • Welcome Email

Gap US

Welcome Email

Brand

Gap

Industry

E-commerce

Subject Line

You're officially in! You've scored a welcome gift

Sending Domain

gap@email.gap.com

Friendly From Address

Gap

Desktop
Mobile
What we like about this email

This is a really good example of a welcome email from Gap in the USA. It features a prominent offer to encourage a first purchase (both online and in-store options). It sets expectations of what to expect from the email programme and offers product inspiration in the form of ‘latest product’ recommendations.

 

It also prompts subscribers to take another action with another offer incentive – to set up a GapCard.

 

However, we have found that the mobile version of the email is not responsive and keeps the same layout (e.g. products in a three-column layout).

Accessibility Results

  • This email doesn’t feature ‘presentation roles set for screenreaders: Adding a ‘presentation’ role to tables tells a screen reader to skip reading the code that creates a table and only read the customer-facing text.

 

General Tips:

  • Ensure a good colour contrast ratio with text on background colours so that they are readable for those with visual impairments or colour blindness. Web Content Accessibility Guidelines (WCAG) 2.0 recommend a contrast ratio of 4.5:1 between colours for body content and 3:1 ratio for bolded text larger than 18px or 23px without a bold.
  • Include a mix of bulletproof buttons and text links that are clearly defined using colour and underline features
  • Ensure all images have descriptive Alt text: Alt text allows you to describe images to users with visual impairments; screen readers can read the alt text to give details about the campaign. For images that don’t need text, simply add a blank alt attribute to ensure screen readers do not read the image’s URL path
  • Don’t use ‘title’ attributes on images: A title attribute gives additional information about elements in your email, such as a tooltip that appears when a user hovers over part of an email. To improve accessibility, you should avoid using title attributes. They will disrupt the order in which screen readers read content. Instead, consider using alt text to describe an element.

 

Results supplied by Email on Acid

Rendering Testing
Android
iPhone
Webmail (Gmail – Chrome)
Spam Test Results

B2B = 100% (5 passed filters)

B2C = 89% (19 passed filters)

Overall = 100%

 

Failed Filters

Apple Mail 10 & 11

 

Results supplied by Email on Acid

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